Terms & Conditions
1. Introduction:
By using or accessing any part of the website Pinup-bet-bangladesh.com operated by Blackwood Limited, either as a guest or registered user, or by opening an account, you acknowledge that you have read, understood and will conform to the following:
- User Agreement Terms and Conditions
- Betting Rules
- Privacy Policy
- All promotions, bonuses, and special offers
These taken together are referred to as the “Rules.” Please read them carefully. If you don’t agree with them, please don’t create an account or use the site. In fact, by using the site, you acknowledge that you accept the Terms.
These Rules are in effective as of May 6, 2016.
2. Parties Involved
2.1. The Website is operated by Carletta N.V., a company based under the laws of Curaçao, with the registration number 142346 and its place of business at.
2.2. B.W.I Black-Wood Limited and Carletta Limited are associated companies registered in Cyprus.
2.3. Carletta N.V. is licensed under Curaçao License #8048/JAZ2017-0003 and regulated by Antilephone N.V.
2.4. The “us, “we”, and “Company” expressions refer to the Parties.
2.5. “Customer” or “User” means anyone who accepts this Agreement.
2.6. By registering, you confirm that you are not a resident of the following Lithuania, Latvia, Great Britain, United States of America, and others.
2.6.1 By accepting these Terms, you hereby declare that:
- You perform registered actions on your own behalf.
- You are not a citizen of any of the forbidden countries.
- You are aware of the laws of your country regarding the website use.
- You are legally eligible to make financial transactions.
- You are not listed as a compulsive gambler.
2.6.2 Citizens of Armenia are prohibited from using the sports section. All sport bets made by residents of Armenia can be void.
3. Changes to the Rules
3.1. The Company is entitled to change these Terms for any reasons, including business or legal needs.
3.2. The amended Rules and the dates of their coming into force shall be posted on the Website. Changes shall be notified to Customers by posting on the Website, and such changes shall take effect immediately upon posting.
3.3. It is the Customer’s responsibility to keep up to date with the Rules.
3.4. The company is entitled at any time without notice to amend the Website’s operations, including but not limited to any software or services offered. Whenever possible, customers will be informed about such drastic changes.
3.5. If you do not accept the changed terms, you have the right to terminate the use of the website. Continued use indicates that you consent to the changes.
4. Legal Requirements
4.1. No one under the legal gambling age in their jurisdiction, including minors under the age of 18, may access the website. It is against the rules for children to use the website. If it is suspected that children are using the website, the company has the right to suspend accounts.
4.2. To guarantee compliance, the company may ask for proof of age.
4.3. The Company makes no guarantees regarding the legal compliance of website services in your country. You make sure the website is legal in your area before using it.
Note: You may not be able to legally use your credit card to make purchases on our website, and online gambling may be prohibited in your jurisdiction.
4.4 You are solely responsible for ensuring that your use of the website complies with all relevant local laws. The Company disclaims all liability arising from unauthorized or illegal use.
4.5. Any Winnings paid out to You will be free from any fees or Taxes. It is Your responsibility to declare Your Winnings or losses to the relevant authorities if so required.
4.6. You are responsible for keeping your account information, including your login and password, secure.
4.7. In case of unauthorized access and/or leakage of the security, inform the Company promptly. Provide proof of unauthorized access and/or leakage of the security upon request.
4.8. The Company shall not be responsible for any losses if your account details are utilized by other people.
5. Account Creation and Financial Transactions
5.1. To utilize the services offered on the Pinup-bet-bangladesh.com website, you must create an account by providing your email address, mobile number, and selecting a password. Additional personal information will be required during the registration process.
5.2. It is imperative that the information you provide during registration is accurate. The Company reserves the right to request proof of identity and legal capacity. This verification process is referred to as “Account Verification,” and successful verification will grant you the status of “Verified Customer.” Failure to provide the requested information may lead to the suspension or termination of your account.
5.3. You shall provide true and accurate personal information at the time of registration and shall update the same from time to time. Inaccuracies or omissions may lead to suspension of account and you forfeiting any bonus/winnings/bets.
5.4. Only one account is permitted per individual, device, household, or family. Any violation of this rule may lead to the identification of “Duplicate Accounts.” The Company may take actions against Duplicate Accounts, which may include:
5.4.1. Invalidating any transactions associated with Duplicate Accounts.
5.4.2. Returning deposits less transaction costs and any withdrawals.
5.4.3. Voiding bonuses and wins acquired by using duplicate accounts. Money taken out of a duplicate account could have to be returned.
6. Deposits and Withdrawals
6.1. The Company does not accept funds from third parties. All deposits must originate from an account registered in your name.
6.1.1. Should third-party deposits be detected, the Company reserves the right to cancel winnings and block the account until the issue is resolved.
6.1.2. The recipient will be responsible for paying any transfer fees required to return funds to the rightful owner.
6.2. To handle electronic transactions, the company may contract with outside parties.
6.3. In the event that fraudulent transactions are identified, the Company reserves the right to block the account, cancel payments, and forfeit winnings. Furthermore, the Company may report any illegal activities to the appropriate authorities.
6.4. The Company is not liable for any unauthorized credit card activities.
6.5. Please note that your account is not a banking account and is therefore not protected by deposit insurance or any banking guarantees. No interest will accrue on the account balance.
6.6. The Company may monitor and review financial transactions up to 24 hours back from any given request to withdraw funds. A withdrawal request may be delayed due to technical issues or the processing of payments.
6.7. The Company reserves the right, according to international K.Y.C. – Know Your Customer rules, to demand identification documents before carrying out a payout. Other means of verification, including video verification may also be required.
6.8. Your bonus account balance shouldn’t contain active bonuses at the time of extraction. The Company can void active bonuses and the wins associated with this bonus at the time of processing the withdrawal.
6.9. Failure to provide verification information within the stated time limit of one month from the date of notification, access shall be denied and accounts shall be closed.
6.10. Payments will be made using the same method as the deposit, in compliance with international anti-money laundering regulations. If the original method is unavailable, an alternative will be proposed.
6.11. If the withdrawal amount is less than the sum of all bets made and deposits executed, the Company may deduct up to 20% from the withdrawal request. For withdrawals made via bank card, this withholding may increase to up to 25%.
6.12. You may request a cash-out only after all your deposits are cleared and all relevant conditions are met in relation to those deposits.
6.13. If the withdrawal amount is less than the deposit amount made recently, the Company may deduct from the requested withdrawal up to 20% of its value. Again, in the case of bank card withdrawals, this deduction may reach up to 25% in any case.
6.14. Gift Box Promo Terms: To participate, click the gift box if one is made available to you after a casino bet has been placed. Any prize will be determined at the time of ticket check. The Company reserves the right to limit participation and/or void any winnings, block accounts that are found to be abusing the Gift Box Promo Terms.
Bonus Prize Wagering Requirements:
- Wagering requirement-70 times the received bonus amount.
- Max bonus win: 10 times the awarded bonus.
- The bonus has to be wagered within 24 hours of deposit.
- The gift box prize structure may be amended at any time and non-cash prizes can be substituted with cash alternatives.
- Maximum gift boxes per day: 10.
- Maximum unchecked gift boxes per account: 100.
- Non-cash prizes will be delivered within 30 business days of the winner requesting it. If a non-cash prize isn’t redeemed within 60 days, then the winner waives the right to the prize, and it will not be delivered.
6.15. Casino Bonus: The bonus is paid in addition to your main balance and is used only when your real money balance has been spent. To play slots for real money, your main balance must have at least 10 BDT. If your main balance is less than 10 BDT, then the funds will be taken from the bonus balance automatically. Any bonus and any winnings created from such bonus will be in your bonus balance and cannot be withdrawn until such time as the applicable wagering requirements have been achieved. Once such conditions have been met, the bonus shall then be transferred from your bonus balance to your main balance and be withdrawable by you.
Bonus funds can only be used on video slots. Certain slots are excluded from contributing towards meeting bonus wagering requirements. The excluded games include a variety of popular titles and may be updated periodically.
6.16. Sportsbook Bonus: Any bonus given would be credited to your bonus balance, kept separate from your main balance. When you start depositing, the real money will be used first. After the main balance goes below 10 BDT, the bonus balance will turn up for play. Bonuses and wins are credited to the bonus balance and cannot be withdrawn until all the required wagering of that bonus is completed. Once these conditions are met, bonus money will be transferred to your main balance, where it becomes available for withdrawal. Only live sports bets qualify towards bonus wagering requirements, with specific details outlined on the promotions page.
6.17. Bonus and Promotional Abuse: 6.17.1. For the purpose of this agreement, the term “abuse” includes, but is not limited to, the use of bonuses or other promotional offers in order to guarantee profits via the system, whether alone or as part of a group. 6.17.2. If the Company suspects that any abuse of bonus or other promotional offers has occurred, or may occur, it reserves the right to suspend or cancel any related payments, and suspend or close the player’s account. 6.17.3. The Company retains the discretion to deny bonuses or entries into promotional campaigns to any user at any time. 6.17.4. The Company is not liable for any losses resulting from fraudulent or abusive activities by users.
6.18. How to make deposits using the “One-Click” facility:
By making your initial deposit through the use of the one-click feature, and successfully completing 3DS Authentication-an authentication confirming the cardholder authorised the transaction-you agree to turn on future one-click transactions with no need for additional 3DS authentications.
7. Prohibited Activities on the Website:
7.1. Any content that might harm or otherwise adversely affect the functioning of the website is strictly forbidden to upload, including but not limited to viruses or malware.
7.2. No information on the website shall be deleted, modified, or otherwise tampered with.
7.3. Hacking or other similar activities with an attemmpt to access the website without authorization or in any other wrongful manner is strictly prohibited. In case of such an attempt or event of a breach, your access to the website shall be terminated and your account blocked. The Company reserves the right to report such incidents to the appropriate authorities.
7.4. Gaining unfair advantages, such as cheating through malware, exploiting software flaws, or utilizing automated players (bots), is strictly prohibited.
7.5. Collusion with other players, whether directly or indirectly, is illegal.
7.6. The Company takes steps to prevent and detect collusion or fraudulent activities, and may take appropriate actions if such activities are detected. The Company shall not be liable for any losses caused by collusion or fraud.
7.7. As an IT professional or company, you won’t be liable for any damages due to software, virus, or other malware linked with the use or linking to the website.
7.8. In the event that there is suspected activity connected to your Account, the Company reserves the right to suspend access to this website and lock the Account without prior notification. The Company will not have any liability to return the account balance in such case and may report this to relevant authorities.
7.9. It is not allowed to use automated software, robot programs or scripts for automatic bets placing. Accounts suspected in such activity will be blocked, their bets will be annulled and funds will be confiscated.
7.10. Abusive, aggresrive, or profane behaviour toward the staff of the website or towards other customers is strictly forbidden. Violation of this rule may lead to the closure or deletion of your account without pay-out.
7.11. The presentation of forged documents and of documents not belonging to the owner for verification purposes is considered fraud. This will immediately terminate the Website access and account closure.
7.12. The transfer of ownership of accounts, in whatever form, including but not limited to: transactions, gifts, and purchases are strictly prohibited. One account should be used by one and only one person.
8. Contract Validity Period:
8.1. You can at any time terminate Your Account by sending an email to the following address: support@pin-up.support.
8.2. On termination of this Agreement neither Party shall be under any further liability to the other.
8.3. The Company may, at its discretion, without notice terminate your account for any breach of the rules.
8.4. The Company reserves the right to withhold any amount on account of dues pending, if any, prior to closure of an account.
8.5. If your account is considered inactive, that is no betting, gaming, deposits, withdrawals or transfers have taken place on your account for at least six consecutive months, it will be classified as an Inactive Account. Every inactive account will be charged with 5% of the balance that is in your account on the day it was assessed as an inactive account. You will be notified fourteen days prior to any fee deduction.
9. Limitations of Liability:
9.1. You access the Website Services at your own risk and in your own discretion
9.2. In no event will the Company, its directors, officers, employees, or agents be liable to you or any third party for any consequential damages, including but not limited to loss of information, income, reputation, or other damages arising out of or in connection with the use of or inability to use the Website Services.
9.3. The Website is presented as ‘AS IS.’ The Company makes no warranties, either express or implied, and hereby disclaims all implied warranties of merchantability, non-infringement, and fitness for a particular purpose to the fullest extent the law allows it.
9.4. The Company is not liable for content on other websites accessed through our Website.
10. Violation of Rules:
10.1 You hereby agree to indemnify the Company against all costs, fees, and expenses arising from any breach of these Terms.
10.2. If you violate the Terms, the Company may take the following actions:
- Send you a notice of violation.
- Suspend your account.
- Close your account with or without prior notice.
- Forfeit any payments, bonuses, or winnings that are linked to the violation.
10.3 The Company has the right to permanently terminate your account in the event of any failure to follow the rules.
10.4. In case of suspected fraud or violation of this Agreement, the Company may suspend your account pending the outcome of an investigation, which will be conducted within 7-30 business days, excluding Saturdays, Sundays and public holidays.an investigation, typically taking 7 to 30 business days, excluding weekends and holidays.
11. Intellectual Property Rights:
11.1. All content on the website is copyrighted. Materials that are available for download or printing may only be saved on a personal computer and printed for non-commercial use.
11.2. Accessing and using the website does not grant you any intellectual property rights.
11.3. The use of trademarks, logos, or any creative content from the website is strictly prohibited.
12. Filing Complaints and Feedback:
12.1. To file a complaint, please contact our support team.
12.2. In case of a discrepancy between the details displayed on your screen and those recorded on the Company’s servers, the server details will be deemed accurate.
12.3. Complaints related to sports competition results must be submitted within 30 calendar days and must include official documentation to support your claim.
12.4. Transfer logs will be regarded as the definitive evidence of account fund transfers associated with all bets.
12.5. Please contact assistance within 30 days if you have any concerns about unawarded winnings or inaccurate account balances. Pin-up management will decide how to handle late submissions.
12.6 Matters not explicitly covered under this agreement shall be finally decided by the administration.
12.7. Requests sent to support@pin-up.support are processed within 48 hours, including the requests for changing access.
13. Disclaimer of Liability:
13.1. The failure of the Company to insist upon strict compliance with any provision of these Terms shall not be considered a waiver of such provision or any other provision.
13.2. If the Company fails to insist that you perform any particular obligation under these Terms, then this shall not eliminate the Company’s right to insist on performance at any subsequent time.
14. Legal Framework and Jurisdiction:
14.1. These Terms shall be governed by and construed in accordance with the law of the Republic of Cyprus, and any dispute arising out of or in connection with these Terms shall be determined exclusively by the courts of the Republic of Cyprus.
14.2. It is the Card Holder’s responsibility to know and understand the laws of the country where he/she resides regarding gambling over the Internet.
14.3. If it is unlawful for you to gamble online in your jurisdiction then you cannot use your payment card for transactions on this website.
14.4 The use of the website by minors is strictly forbidden.
15. Data Protection Policy:
15.1. This Policy refers to the Website of the Company, and B.W.I. Blackwood Limited, having its address at Spyrou Kyprianou 61, SK HOUSE, 4003 Limassol, Cyprus, is deemed a controller and processor of personal data of users. The Company operates under the license obtained and given to Carletta N.V., with the address: Perseusweg 27A, Curaçao.
15.2. For purposes of this Policy, all visitors to the Website or users of its features are individually and collectively referred to as “User” or “You.” The Company and the Users are collectively referred to as the “Parties” and individually as “Party.”
15.3. The purpose of this policy is to explain how we, the Controller, process information obtained from visitors to the Website about themselves.
15.4. We adhere to the General Data Protection Regulation (EU Regulation 2016/679), ensuring that personal data is:
- processed in a transparent, equitable, and legal manner.
- collected with specific, clear, and justifiable goals in mind, and not processed further in a manner that conflicts with those goals (“purpose limitation”).
- There should be sufficient, relevant data, and limited to what is necessary for processing, or in other words, “data minimization”.
- Data must be accurate and, when necessary, updated; all reasonable measures shall be taken to ensure that a factually inaccurate or incomplete personal data shall be erased or rectified without delay.
- Stored in a way that allows the identification of users only for the time necessary for the purposes of processing, that is to say, “storage limitation”.
- processed with the use of suitable organizational or technical safeguards to guarantee the proper security of the personal data, including protection against unauthorized or illegal processing as well as against unintentional loss, destruction, or damage (“integrity and confidentiality”).
15.5. Personal Data processed by the Company: first name, surname, patronymic name, residential address, contact information, valid email address, place of residence, appropriate payment data and login password. In order to confirm the identity of the User, the Company may ask for a scanned copy of the passport or other document proving the identity. You are responsible for the accuracy, completeness and veracity of the information about yourself.
15.6. How we use your personal information: We share the information provided by you at the time of registration for verification of identity and authentication of payments between you and the Company. Your payment information, such as name of cardholder, credit card number, and expiry date will be shared for delivering services to you on the Website.
15.7. We use your personal information to:
- Provide the services.
- Monitor the Website’s usage and quality.
- Maintain your account and records.
- Contact you and deal with enquiries.
- Improve our services.
- Process winnings (where applicable).
- Collect fees.
- Inform you about special offers.
- Resolve disputes.
- Prevent criminal activity.
Our terms and conditions and all our policies can be read on the Website.
15.8. Apart from our subsidiaries and business partners, we may also engage third parties to process your personal data on our behalf for the purposes specified in this Policy, insofar as that is necessary under contractual arrangements as may be required by law. Your personal information may also be disclosed to relevant governmental, regulatory, or law enforcement agencies as may be required or as may be permitted by law.
15.9. Disclosure of your personal information: For the purposes set out in this policy, the Company may disclose your personal data to any subsidiary or business partner, including without limitation, group companies, shareholders, outsourced service providers, and licensees located anywhere in the world. We ensure such related parties receiving your personal data comply with the General Data Protection Regulation ((EU) Regulation 2016/679).
15.10. You agree to receive service-related and promotional messages including through SMS or email sent by Service provider to the contact details provided by you during registration on the Website.
NetEnt Terms and Conditions:
Branded Slots restrictions include: Angola, Cambodia, Afghanistan, Albania, Hong Kong, Indonesia, Iraq, Myanmar, Namibia, Israel, Kuwait, Laos, Nicaragua, Algeria, Ecuador, Guyana, Panama, Iran, Papua New Guinea, Philippines, Singapore, South Korea, Zimbabwe, Belgium, Sudan, North Korea, Pakistan, Syria, Taiwan, Uganda, Yemen, Bulgaria, Canada, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, United States, Great Britain, Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey, Ukraine.
The following countries are subject to absolute restrictions: Spain, France, Italy. NetEnt content is not available in these countries: Afghanistan, Syria, Taiwan, Trinidad and Tobago, Albania, Angola, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Spain, Sweden, Iraq, Israel, Kuwait, United States, Great Britain, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Tunisia, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Australia, Bahamas, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Switzerland, Moldova, Greece.
No deposit jackpot games are not available in these territories: Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates, Ukraine.
Universal Monsters (Frankenstein, Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon, and Invisible Man) can only be played in the following countries: Andorra, Armenia, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Peru, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland.
